KNOTS reserves the right to refuse/cancel any order and at its sole discretion cancel any order(s):

• If it suspects a fraudulent transaction,

• If it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use,

• For any reason outside the control of the KNOTS including causes for delivery related logistical difficulties.

• In case, the buyer cancels the order online within same day, the entire order amount will be refunded.

• the order once delivered cannot be cancelled in any case.

• In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.

• In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited.

• In case of part cancellations, the amount refunded will be corresponding to the part cancellation.